Manulife launches AI assistant for advisor underwriting queries
Manulife’s statement positions it before the application stage, where it helps advisors prepare for client conversations, understand potential underwriting requirements, and gather information earlier in the insurance process.
MAUDE, the company’s AI-enabled underwriting engine, handles the stage after an application is submitted.
Karen Cutler, chief underwriter at Manulife Canada, said in the announcement that advisors who reach the information they need faster can help clients act sooner.
She said the Manulife Advisor AI Assistant provides underwriting guidance and sets up future tools for advisors.
The assistant does not make underwriting decisions and does not provide a binding indication of insurability, premium, coverage, or application outcome.
