Brokers name Canada’s best mortgage lenders as survey turns 20
“It gives you the flexibility like no other product,” says Jenn Ruso, vice president and head of residential lending and distribution at the Toronto-based lender.
Brokers must complete certification and onboarding before accessing Manulife’s full product suite. The lender resolved more than 100 broker and customer irritants in 2025. It also raised the loan-to-value ratio on its Equity Advantage program to 65% from 50%, fully re-advanceable, in response to broker feedback.
“It took us a little bit of time to change the policy and get everybody aligned internally, but we were incredibly excited to say that we were able to meet their requirements,” Ruso says.
In the Prime category, MCAP took gold for IT and technology, Merix earned silver in the overall rankings and RMG Mortgages won bronze for IT and technology.
On the Alternative side, VWR Capital Corp. earned gold for interest rates and bronze for satisfaction with credit policy. The British Columbia-based lender has built its pitch around simplicity.
