ITR processed but refund not received yet? Here’s the expected timeline and the most common reasons for delay

An income tax refund is issued when the amount of tax paid by a taxpayer, through TDS, TCS, advance tax or self-assessment tax, is higher than the actual tax liability calculated after considering all eligible deductions and exemptions.

The final tax liability is determined by the income tax department during the processing of income tax return (ITR) for the relevant assessment year. Those who filed their ITR well ahead the July 31 deadline may have already received their refund, while many others can expect the credit to arrive soon.

How much time does it take to receive the refund?

However, even if an ITR has been marked as “processed”, the refund may not be credited immediately. Refund processing by the tax department begins only after the taxpayer e-verifies the return after filing it.

Usually, it takes around four to five weeks for the refund to be credited to the account of the taxpayer, according to official information available on the income tax department’s website.

If the refund is not received within this period, taxpayers should check whether they have received any intimation regarding discrepancies in their tax return, look for emails or SMS alerts from the income tax department, and verify the refund status on the income tax e-filing portal.

Pre-requisites for receiving a refund

To receive an income tax refund, taxpayers must ensure that certain conditions are fulfilled. The income tax department processes refunds only after the return is filed correctly and the taxpayer’s PAN, Aadhaar, and e-filing account details are properly linked and active. Here’s what all you need:

• Valid User ID and Password
• PAN is linked with Aadhaar number
• ITR filed claiming refund

Common reasons for refund failure

A refund from the income tax department scheduled to be paid may still fail to get credited to your bank account due to certain reasons. This can happen because of issues related to bank account details, account status, or verification mismatches.

Here are some frequently reported reasons:

• Incorrect bank account number
• PAN is inoperative
• Bank account not pre-validated as it is a compulsory step.
• Name mentioned in the bank account does not match with PAN card details.
• In case of an invalid IFSC code.
• If the account that you have mentioned in the ITR has been closed.
• Bank account is inactive, closed, frozen, or dormant
• Technical failure or rejection by the bank during the refund transfer process
• Refund adjusted against outstanding tax demands from previous years
• Discrepancies in the ITR, TDS, or income details requiring further verification

Why checking tax notices is important

There may be cases where a refund is not credited due to discrepancies in your tax return and in that case you will receive an intimation or notice from the income tax department as mentioned above.

Any communication initiated by the tax authorities must be responded to promptly. If a taxpayer fails to acknowledge the tax demand notice or does not fully understand it, this can result in automatic refund adjustments and may even create further complications. All taxpayers should consistently check their e-filing portal account and registered email address, verify the details mentioned in the notice, and take timely action.

It is also important to not panic if you receive a tax demand notice. This is because fraudsters use this fear to carry out elaborate scams. One should avoid responding to any random e-mail links or text messages.