Nearly 44% of Chargebacks Are Labeled Friendly Fraud, Finds a Chargebacks911 Report – Digital Transactions
First-party fraud, often called friendly fraud, is the bane of online retailers. Chargeback management provider Chargebacks911 says friendly fraud accounts for 43.8% of total chargebacks in its 2026 Field Report. Relying on responses from more than 250 merchants, the report also finds 83.4% of enterprise merchants reported an increase in friendly fraud in 2026. Seventy-seven…