Disputed credit card charge rejected? Know your options to seek redress | Personal Finance
A fraudulent credit card charge need not leave the customer liable for the loss. In Rakesh Kumar v. SBI Cards & Payment Services, the Delhi North District Consumer Commission held SBI Cards & Payment Services guilty of deficiency in service. Kumar’s card incurred two unauthorised charges totalling ₹15,000 on May 23, 2024, while he tried…