Family BS appoints Mrotzek as COO
Family Building Society has appointed Seb Mrotzek to the newly created role of chief operating officer (COO).
He has experience working across banking, financial services, fintech, consulting and financial regulation.
Mrotzek began his career at market intelligence company Datamonitor in 2002, before moving on to roles at Citigroup, Accenture, HSBC Global Asset Management, Barclays, and Lloyds Banking Group.
He then joined the Bank of England’s Prudential Regulation Authority (PRA) as divisional chief operating officer for banking supervision, and represented the PRA at the central banks’ cyber committee and the change and IT board.
Following this, Mrotzek contributed to the establishment of Redwood Bank, where he became chief information and technology officer. He was most recently director of operations at Finova, responsible for IT, cybersecurity, hosted services, customer operations, risk and customer audit.
Mrotzek (pictured) said: “I am delighted to be joining the Family Building Society. I have been fortunate to work across regulation, banking and financial technology and I understand the importance of resilience, strong governance and maintaining a clear focus on customers.
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“The society stood out to me because of its clear purpose, distinctive position in the market and commitment to helping generations of families achieve their financial goals.
“Mutual organisations have an important role to play in the financial services sector. Mutuality supports long-term decision-making and creates a strong alignment between organisational success and customer outcomes.”
Mark Bogard, CEO of the Family Building Society, added: “We have a reputation for putting members at the heart of our decision making while continuing to innovate and grow. Seb will join our executive committee (ExCo) and will be responsible for leading operational functions and supporting our strategy for sustainable growth, member service excellence, operational effectiveness, resilience and strong governance.”
