NatWest unveils new build phone line for brokers – Mortgage Strategy

NatWest has launched a dedicated new build phone line, giving mortgage brokers direct access to specialist support throughout the property-buying process.
The service, available on 0345 026 0005, connects brokers with trained business development managers who understand the specific considerations involved in new-build lending.
Brokers will be able to use the line for pre-submission case discussions, criteria and development exposure checks, post-submission underwriting and valuation queries, urgent escalations and completion support.
Commenting on the launch head of intermediary distribution at NatWest Nadine Edwards said: “We know new-build cases can involve additional complexity and time-sensitive milestones.
“The New Build line gives brokers a direct route to specialist expertise, helping them get answers quickly and support their customers with confidence from enquiry to completion. It’s important to us that we make our intermediaries services as helpful and efficient as possible.”
Key features of the lender’s new-build proposition include:
Maximum loan-to-value of 95% on new-build houses and 90% on new-build flats, subject to lending criteria.
Green Mortgage options for qualifying properties on any new build, regardless of developer.
Builder and developer incentives considered up to 15%; incentives above 5% are deducted from the purchase price for lending purposes.
Mortgage terms of up to 40 years, with a maximum age of 75 at the end of the term.
Brokers can also contact their NatWest business development manager or visit the NatWest Intermediaries website for the latest new-build criteria, products and guidance.