Zoho Recruit Automates Small Business Hiring

Once upon a time, businesses needed to have their own HR departments or hire a recruiter to handle hiring without taking time away from other employees.

Now, for just $30 a month, or $25 a month annually, small businesses and small teams can automate much of the hiring process using a tool like Zoho Recruit.

At its core, Zoho Recruit stays true to a basic philosophy that recruiting software must be easy enough for anyone to use but adaptable enough to suit any need.

“Talent acquisition is definitely not one size fits all work,” explains Aruna Muralidharan, Strategy and Adoption Manager at Zoho Recruit.

“The reality is that a 200 person tech company hiring engineers in Chicago has a fundamentally different problem from a retail chain hiring seasonal workers across 50 different locations in India,” Muralidharan adds.

What Businesses Does Zoho Recruit Benefit Most

Well, really any business that needs to hire employees benefits from the services offered by Zoho Recruit, candidly.

While the biggest users currently include businesses in HR, IT and related services, this represents only about 55% of the growing user base.

Other business sectors include professional services, financial services, real estate, healthcare and more. You can see a full breakdown in the graph below.

In fact, think of Zoho Recruit as being built for two separate kinds of businesses.

“One is for the staffing agencies who hire for their client companies,” Muralidharan explains. “And the other is for the companies who find talent for their own firms, for in-house recruiting teams.”

No matter which of these types of businesses sound more like the one you run, Zoho Recruit can help you improve your recruiting process.

And this sets Zoho apart.

“That dual mode architecture is something very few ATS players can claim,” adds Muralidharan. “Most tools are built either for staffing or for corporate. We have built a platform that serves both.”

Recruiting Starts With The Job Description Aided By AI

Perhaps you run an IT software company in Kenosha, Wisconsin or an IT services company in Boise, Idaho.

Whether you need to hire a new data scientist or another software development engineer, the right recruitment software does the heavy lifting.

Avoid tasking an already overworked project manager with brainstorming a list of qualifications or wordsmithing the perfect job description.

Instead, Zoho allows your team to create job descriptions using either existing templates or Zoho’s generative AI capabilities.

Let’s take a look at how this might work in practice. Say you own a small independent payment processor in Omaha, Nebraska.

Your main business involves selling processing services from major banks directly to small local businesses.

You need to hire new sales agents who will be approaching new businesses to sell your services including card readers and other products.

Responsibilities for this position might include identifying potential clients, selling them on your card machines and merchant services, coaching business owners about credit card payments and adequately explaining processing fees and other details.

Requirements might include familiarity and experience with sales and specifically credit card processing technology, skills in CRM software, and client prospecting.

Now watch where Zoho Recruit comes in. Write a simple prompt including these basic responsibilities and qualifications and Zoho will create the listing for you.

Or begin drafting a job listing of your own using Zoho Recruit’s basic templates. The software helps you simplify, rephrase, summarize and enhance vocabulary as you work.

You can even choose between passive and active voice and add SEO to make your job listing show up better in search engines.

In essence, the experience resembles having a top notch recruitment copywriter at your side helping you create the perfect listing needed to attract top talent.

Sit Back And Let Zoho Recruit Find Your Best Candidate

But that’s just the beginning!

From here Zoho Recruit really takes over the tasks of maintaining your job page, distributing to job boards, collecting applicants, screening CVs and supplying you with the best picks.

Find this all a bit hard to believe? Zoho Recruit will make you a convert.

First Zoho Recruit pushes your listing to a custom job page created just for your business.

“Our idea is that recruiters or managers should be able to fully brand their careers page and customize it without the need of a developer,” Muralidharan explains.

That job page also comes with a sourcing bot. This chat bot reads uploaded resumes from candidates and actually suggests the right job to apply for based on their skills.

Say you run a fintech company in San Francisco, California. You’re running simultaneous ads for a software engineer, a data scientist, a product manager and a compliance manager.

Your chatbot scans the CVs of applicants and recommends the role best suited for each based on skills in the event they may be uncertain.

“For most of our customers, this prevents drop-offs at the very top of the funnel,” Muralidharan adds.

Next Zoho Recruit distributes your job listing on more than 200 job boards across the web. These include Indeed, and many more.

But the software offers even more to help you find the perfect hire.

Zoho Recruit also uses a Resume Harvester to search and retrieve resumes meeting the requirements the recruiters have set from job boards like Monster, Dice, Resume-Library and Career Builder.

Finally, an email parsing engine converts emailed resumes into applicant records in Zoho Recruit as well.

The software also allows candidates to track their application, updating their skills and staying engaged throughout the hiring process.

Never Read a Resume Again!

If you are like many small business owners, you probably prefer running your company to reading resumes. Thankfully, with Zoho Recruit you probably never need to read another.

You see, Zoho Recruit also has a powerful AI assistant that will read them for you and help you whittle down the list of candidates quickly.

When a candidate application comes in, Zia assigns a score to recommend the best-matching candidates for a job opening and the best-matching job openings for a candidate.

Then Zoho Recruit lets you set up interviews on the calendar, sends invites to the candidates, and even generates questions your recruiter can ask.

Zoho Recruit also helps you conduct live job interviews by video then the AI Interview Insights feature automates this process by converting your One-Way (Recorded) interviews into accurate, text-based transcripts and generates concise summaries of candidate responses.

Hiring new employees just became much easier – especially for small businesses with a tiny team.

“Seventeen years of serving staffing agencies and internal hiring teams isn’t just a number- it’s a milestone in earning trust,” says Kothandaraman Shanmugam, Product Head of Zoho Recruit. “We’re thankful to the global staffing and recruitment community that has grown with us, challenged us, and helped shape Zoho Recruit into a platform built around the realities of modern hiring.”

How This Translates for Enterprise and SMB Clients

So how does Zoho Recruit work in the recruiting process?

Well, for enterprise sized businesses who may employ a small army of recruiters and hiring managers, coordination remains critical.

Just imagine five people reaching out to the same candidate creating chaos, wasting time – and leaving the candidate wondering if he or she really wants to work with you.

Fortunately, an application tracking system places a badge on applicants once they’ve been added to Zoho Recruit letting other recruiters know they can move on to the next candidate.

This way a full conversation history and interview feedback for each applicant stays together so they can easily be handed off to the next person on the recruiting team.

How Zoho Recruit Saves Small Businesses Time

By contrast, Zoho Recruit’s automation helps small businesses make the most of limited resources.

A single hiring manager can reach out to candidates, have a brief conversation and make notes.

Imagine you run a web development company in Oxford, Mississippi specializing in online tools for the real estate industry.

You need to hire a new programmer and want to use Zoho Recruit to reach the highest number of applicants possible.

You specified this can be a remote position.

So you receive applications not only from Seattle, Washngton and Boulder, Colorado but also from Singapore and Bengaluru in India’s “Silicon Valley”.

You exchange messages with the two programmers in the States through Zoho Recruit.

Then, you use Zoho’s AI assistant, Zia, to evaluate and score the candidates based on requirements in your job listing.

Summing Up

So do you run a law firm in Sioux City, Iowa or a marketing and PR firm in Portland, Oregon and need to do a bit of recruiting?

Whether you need to hire a paralegal or a publicist, rest assured recruiting software like Zoho Recruit can help.

Zoho Recruit will create the perfect job description, post it on a branded custom job page, then push it out to 200+ job boards.

When responses start coming in, Zoho Recruit will summarize and rank the candidates without you ever needing to read a resume.

Powerful AI from Zoho streamlines the process.

You even get help writing interview questions and summarizing the interview performance of each candidate taking the guesswork out of your final decision.

For more information on what Zoho Recruit can do for you, visit the webpage and request a demo today.

Images via Zoho

This article, “Zoho Recruit Automates Small Business Hiring” was first published on Small Business Trends